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Welcome to the Advantage Dental Secure Provider Portal
We will be making a few exciting system changes over the next several weeks to help improve provider and member experience!
The first change will be moving our Preauthorization & Referral system from ADIN to the secure Advantage Dental Provider Portal effective July 19th. With this change, you will be able to submit and review preauths, referrals and case reviews in the same system that you verify claims, capitation, member eligibility, member assignment, etc! We have designed the new system to look very similar to ADIN so that additional training will be minimal. The great news is there will also be some upgraded options to decrease administrative burden for your office.
There will be two LIVE trainings for the system conversion for Referring Providers and two LIVE trainings for Referral Resources (specialists, denturists, etc.). We ask that each office have at least one attendee on at least one LIVE training session. These trainings will be made available online within the secure provider portal. If someone from your office has not registered for the trainings prior to July 12th we will enroll your office into the July 14th session.
Below are the sessions and links to register for your preferred training. If your office issues referrals and receives them, you will need to attend one of each trainings.
PCDs & Open Access
Points
Preauthorization & Referral System Conversion Training
July 7, 2022
12:15PM – 12:45PM
Or
July 14, 2022
1:15PM – 1:45PM
Specialist &
Referral Resources
Referral & Case Review System Conversion Training
July 7, 2022
1:15PM – 1:45PM
Or
July 14, 2022
12:15PM – 12:45PM
If
you have any questions regarding the conversion please contact preauth@advantagedental.com and
our team will be ready to assist with any questions.
2022 Lunch & Learn Series:
To kick off 2022 we will be holding bi-monthly (at least 6 per year) Lunch & Learn Sessions via Webinar for the office staff of our Medicaid providers. If someone from your office is unable to make it, these will be recorded and posted here, to our provider portal.
If you missed one of our Lunch & Learns you can still view the recorded webinars here!
Member Grievances - 101 (Feb 2022) If Password Requested: gxVP3BiUi58
Provider Reporting of Timely Access & Chart Audits (Mar 2022) If Password Requested: (Link Coming Soon...)
2022 PCD Utilization Report, Metrics, and Withhold (May 2022) (Link Coming Soon...)
2021 ANNUAL PCD MEETING:
Link Coming Soon...
2022 Office Closures:
January 17, 2022 - Closed in Observance of Martin Luther King, Jr Day
March 4, 2022 - Closed in Observance of National Employee Appreciation Day
May 30, 2022 - Closed in Observance of Memorial Day
June 20, 2022 - Closed in Observance of Juneteenth
July 4, 2022 - Closed in Observance of Independence Day
September 5, 2022 - Closed in Observance of Labor Day
November 24 & 25, 2022 - Closed in Observance of Thanksgiving
December 23 - 26, 2022 - Closed in Observance of Christmas